+ 27 11 367 0608 info@happyornot.co.za

Customer Satisfaction Feedback

Uplift your business with Customer Satisfaction Feedback

Our Smiley face customer satisfaction feedback devices makes capturing and analysing feedback so easy, you save time and energy to focus on making measurable and successful improvements.

Data Gathering Smiley Face terminals with instant feedback

Are approachable, anonymous, and easy-to-use, our Smileys help you listen to your customers and employees in all business environments

Intelligent Data Analytics

Track your performance

The customer satisfaction feedback terminals have a web-based Reporting Service, available 24/7 with your own “dashboard” helps you track and manage your performance by transforming your feedback into data analytics that are clear and actionable.

Intuitive charts and graphs help you pinpoint issues and uncover causes, and trending data makes measuring and validating your improvement actions effortless.

Analytics offers your feedback results in interactive charts and graphs, enabling you to research long-term trends and pinpoint exact times and places of service decline.

The drill down functionality and data exporting gives you full control to analyse your past and current performance results, so you can make more informed improvement decisions for the future success

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