Allow your customers to feel safe giving service feedback using our unique ‘smiley’ face customer service feedback terminals. The service feedback pads make it easy, convenient and non-threatening for clients or patrons to give feedback on their service experience.
About our Products
The feedback terminals are locally manufactured and suitable for a variety of applications eg. Retail outlets, supermarkets, government departments, hotels, restaurants, large employers, healthcare, facilities management and just about any business that is customer service focused.
The feedback terminals can be accessed directly by the customer, without the assistance of a staff member, facilitating an environment that is conducive to open and honest feedback. The feedback data can either be used for statistical purposes, or make it possible to immediately dispatch a service manager to assist a customer.
Improve your business, reputation, performance by measuring the customer service happiness. You can receive feedback by listening to your customers and employees, on the spot or online!