Uplift Your Business with Customer Satisfaction Feedback

Our Smiley face customer satisfaction feedback devices makes capturing and analysing feedback so easy, you save time and energy to focus on making measurable and successful improvements.

  • Data Gathering Smiley Face terminals with instant feedback

Are approachable, anonymous, and easy-to-use, our Smileys help you listen to your customers and employees in all business environments.

  • Intelligent Data Analytics

- Track your performance

The customer satisfaction feedback terminals have a web-based Reporting Service, available 24/7 with your own “dashboard” helps you track and manage your performance by transforming your feedback into data analytics that are clear and actionable.

Intuitive charts and graphs help you pinpoint issues and uncover causes, and trending data makes measuring and validating your improvement actions effortless.

Analytics offers your feedback results in interactive charts and graphs, enabling you to research long-term trends and pinpoint exact times and places of service decline.

The drill down functionality and data exporting gives you full control to analyse your past and current performance results, so you can make more informed improvement decisions for the future success of your business

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I would like more information on the customer feedback terminals


 

Online Smiley feedback unit
Battery operated feedback units
Stand on shelf
Touch kiosk
Stand upright
 


 Contact Us

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   011 367 0608

  084 477 7717

   info@happyornot.co.za

  sales@happyornot.co.za


Address:

Building 1
Prism Office Park
1 Ruby close, Fourways
Based in Johannesburg, we supply throughout SA

 
Accreditation

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Benefits

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   Local solution
  Cost effective
  Non-intrusive terminals
  Immediate notifications
  Advanced reporting
  Leasing options
  Constant innovation